Cutting Costs and Complexity: How a Tier 1 Regional Bank Reduced Annual Spend by 25%

Fast Facts

Industry

Banking & Financial Services

Asset Size

~ Over $100 billion in assets

Solutions

AxleConnect, Symmetree

Solution

AxleConnect, Symmetree

Services

Swift gpi Services

Status

Completed

Core Business

Bank A is a regional financial services institution serving commercial and retail clients across its region, and offering a wide range of banking, treasury, and wealth management services.

Case Objectives

Bank A has partnered with Axletree for the past three years. Axletree was brought on board to help Bank A with:

  • Operational agility
  • Routing flexibility between internal systems
  • Access to responsive support
  • Decreasing costs
  • Reducing operational delays
  • Improving ability to scale services

The Challenge

Bank A faced limitations with their existing Swift connectivity and messaging infrastructure. All of their Swift messaging was managed directly through Swift’s Alliance Lite2 (AL2) in conjunction with the Swift Integration Layer (SIL), which created bottlenecks in operational agility with poor visibility, limited routing flexibility between internal systems, and a lack of responsive support.

Bank A’s internal teams also had difficulty onboarding new clients due to the inability to quickly deploy flexible formatting and transformation capabilities within SIL. Team members faced challenges in effectively monitoring the increase in message flows, and simple routing changes between internal systems demanded longer cycles of configuration, testing, and coordination, which added friction to their critical daily operations. Without robust and flexible integration processes, these inefficiencies risked lengthy operational delays and increased costs for the bank, and hindered the scalability of the bank’s services for their client base.

Axletree’s Solution

AxleConnect, Axletree’s zero-footprint bank connectivity solution, was administered to connect Bank A’s bank system. This allowed the replacement of both AL2 and SIL in a secure, high- availability environment. Bank A’s Swift profile was migrated to the Axletree Swift Service Bureau with no downtime or disruption to their message flow.

Axletree worked closely with Bank A’s IT and treasury teams to define routing rules and transformation workflows within AxleConnect. This allowed them to direct payment, confirmation, and reporting messages across multiple back-office systems.

Additionally, a customized project within Axletree’s financial messaging transformation and integration platform, Symmetree, was created to support multiple external client formats. This allowed Bank A the ability to take in files from clients and automatically normalize and enrich them before processing. As a result, onboarding timelines were dramatically reduced.

“Innovation is what happens when technology meets collaboration. By partnering closely with the bank’s team, we reduced annual spend by 25%, establishing a high-performance environment that accelerates their client onboarding and time-to-market.”

— Andrew O’Garro,

Senior V.P of Strategic Solutions at Axletree

The Impact

As a result, Bank A was able to:

  • Reduce their overall spend on Swift connectivity by 25% annually through AxleConnect, a solution with more features and better client service and support.
    • With a customized connectivity solution, Bank A was able to decrease manual processing inefficiencies, streamline the transaction process thought STP, and have 24/7 access to Axletree’s Swift experts leading to a decrease in money spent on Swift services.
  • Accelerate onboarding timelines and expand treasury business With Axletree’s integrated solution, AxleConnect enabled Bank A to bring in new clients with bespoke needs at an accelerated rate, and Symmetree allowed them to expand their treasury business and grow their deposit base.
  • Achieve 24/7/365 direct access to Swift experts, saving time and internal Swift resources.
    • Axletree’s responsive client support model enabled Bank A to gain a better understanding of their Swift solution, better navigate their Swift interfaces, and access higher quality testing, troubleshooting, quality assurance, and peace of mind knowing that Axletree would be there to support them through the entire process.

The Outlook

The completion of this project marks the complete onboarding of Axletree as Bank A’s Swift Service Bureau and integration solution provider. Bank A’s streamlined financial connectivity through Axletree now:

  • reduces the risk of unnecessary operational delays or costs,
  • lessens the burden of manual workflows,
  • enables access to high-quality expert Swift support,
  • and accelerates their time-to-market in onboarding clients and bringing new solutions to their marketplace.

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